MyJalan App Sees Surge in Road Complaints, Potholes Top the List
Introduction
The Works Ministry’s MyJalan app has been a game-changer in reporting road damage and other issues in Malaysia. Launched in August last year, the app has received a staggering 20,042 complaints about damaged roads, with potholes being the most common complaint.
Complaint Breakdown
According to Works Minister Alexander Nanta Linggi, 6,019 or 30% of the complaints fell under the ministry’s purview, involving federal and state roads. The rest were referred to other agencies. The minister revealed that the app has solved 95.33% of the complaints under its purview, with work on the balance still in progress.
Top Complaints
The highest number of complaints received was about potholes, with 2,382 complaints. This is followed by damaged roads (1,087), street lights (984), traffic lights (634), and others (932).
MyJalan App Functionality
The MyJalan app was designed to facilitate the reporting of any road damage, non-functioning street lights, landslides, flooding, and more. The app allows users to send pictures and provide GPS locations, making it easier for authorities to respond quickly and effectively.
Conclusion
The MyJalan app has been a successful tool in addressing road-related issues in Malaysia. With its ease of use and ability to capture detailed information, it has helped the Works Ministry to quickly address the concerns of the public. As the app continues to evolve, we can expect to see even more effective solutions to these problems.
Frequently Asked Questions
Q: What is the MyJalan app?
A: The MyJalan app is a reporting tool designed to facilitate the reporting of road damage, non-functioning street lights, landslides, flooding, and more.
Q: How many complaints has the app received?
A: The app has received 20,042 complaints about damaged roads since its launch in August last year.
Q: What is the top complaint reported through the app?
A: Potholes are the most common complaint reported through the app, with 2,382 complaints.
Q: How has the Works Ministry addressed the complaints?
A: The ministry has solved 95.33% of the complaints under its purview, with work on the balance still in progress.