Fighting Scams with AI: O2’s Innovative Solution
Introducing Daisy, the AI Granny
A UK mobile network operator has come up with an innovative solution for discouraging scam callers. O2 has developed an artificial intelligence tool capable of holding conversations with scammers and keeping them on the line for as long as possible. Meet Daisy, an "AI granny" whose sole purpose is to waste the time of telephone scammers.
How Daisy Works
Daisy combines several AI models to transcribe, analyze, and respond to scam calls in real-time. This allows her to engage in realistic dialogues and hold the caller on the line for as long as possible, without them necessarily suspecting that they’re actually chatting to an AI bot. The amusing thing is that this fictitious character chats about totally innocuous things, which obviously have nothing to do with the subject of the scammer’s call.
Conversations with Daisy
She might talk endlessly about family gatherings, for example, or about knitting or her pet cat. By engaging in these conversations, Daisy keeps scammers on the line, wasting a lot of their time and limiting the number of potential victims.
Publicizing the Technology
By publicizing this new technology, O2 hopes to help its customers stay vigilant against scams, while frustrating all those who exploit the most vulnerable members of the public. People in the UK can report suspicious calls and messages to 7726, enabling fraudulent callers to be blocked and protection systems to be improved. It is to these reported numbers that Daisy is now responding.
The Need for Daisy
According to O2, almost 70% of Britons say they are worried about being the target of fraud. According to the operator, every week, around one in five Britons experience a fraud attempt. These scams are increasingly sophisticated, and sometimes very difficult to spot. By keeping scammers on the line for as long as possible (sometimes up to an hour), Daisy helps limit their ability to cause harm.
Conclusion
Daisy is a game-changer in the fight against scams. By engaging scammers in long, meaningless conversations, O2 is taking a proactive approach to protecting its customers. As scams continue to evolve, it’s essential to stay one step ahead. With Daisy on the front lines, O2 is leading the way in the battle against fraud.
FAQs
- What is Daisy?
Daisy is an artificial intelligence tool developed by O2 to hold conversations with scammers and keep them on the line for as long as possible. - What is Daisy’s purpose?
Daisy’s sole purpose is to waste the time of telephone scammers, limiting the number of potential victims. - How does Daisy work?
Daisy combines several AI models to transcribe, analyze, and respond to scam calls in real-time, engaging in realistic dialogues and holding the caller on the line for as long as possible. - Can I report suspicious calls and messages to Daisy?
No, Daisy is not a reporting tool. Instead, you can report suspicious calls and messages to 7726, enabling fraudulent callers to be blocked and protection systems to be improved.