Technical Outage Cripples Australia’s Major Airports
Disruption to Automated Kiosks Causes Long Queues at International Terminals
A technical outage has crippled all of Australia’s major airports on Friday, leading to long queues at international terminals after the disruption of automated kiosks for identity and facial recognition, authorities said.
Immigration Staff Step In to Manually Process Travellers
In a statement, the Australian Border Force (ABF) said immigration staff were added to manually process travellers, adding, "The issue is currently being rectified and systems are slowly returning online."
No Flights Affected, but Queues Longer Than Usual
No flights have been affected at Australia’s busiest airport of Sydney, however, a spokesperson said by email, but added, "Inbound and outbound queues are longer than usual."
Unclear When Operations Will Return to Normal
It was not immediately clear when operations would return to normal.
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Impact on Travelers
The technical outage has caused significant disruption to travelers, with many facing long queues at international terminals. The manual processing of travelers by immigration staff has added to the delay, causing frustration and inconvenience for many.
Conclusion
The technical outage at Australia’s major airports has highlighted the importance of having robust and reliable technology systems in place to process travelers efficiently. While the issue is being rectified, travelers are advised to plan ahead and allow extra time for processing at international terminals.
FAQs
Q: What caused the technical outage?
A: The cause of the technical outage is not immediately clear.
Q: How long will it take to resolve the issue?
A: It is not immediately clear when operations will return to normal.
Q: Are any flights affected?
A: No flights have been affected at Australia’s busiest airport of Sydney.
Q: What measures are being taken to mitigate the disruption?
A: Immigration staff are manually processing travelers to minimize the impact of the outage.