Paws and Relax with Miri’s 24-Hour Self-Service Dog Boarding

A Convenient and Safe Option for Busy Pet Owners

Every dog has its day, as the old saying goes. And now, no matter the time of day, dog lovers in Miri have a convenient place to drop their beloved canine companions off for care and boarding.

A Gap in the Market

If you’re a pet owner with a busy schedule, head down to the 24-Hour Self-Service Boarding outlet in Pujut 7, which provides a safe and comfortable environment in which you can leave your dog whenever you’re away. This pioneering new business is led by a team of passionate animal lovers, with expertise in business, customer service, and veterinary care.

A Solution to Limited Hours and High Costs

“We noticed a gap in Miri’s petcare scene: dog owners needed a more flexible, affordable, and reliable boarding option. Traditional services often come with limited hours and higher costs,” founder Steven Chin told FMT Lifestyle. “This inspired us to develop a 24-hour self-service model that combines convenience with high-quality care, giving dog owners peace of mind anytime.”

State-of-the-Art Facilities

The outlet features self-service pet autowash machines to shower and dry doggy guests, and international-standard stainless-steel kennels with controlled ventilation and lighting. Safety and security are maintained through digital locks integrated with their booking website, round-the-clock CCTV surveillance ensuring live monitoring at all times, an advanced alarm system, and motorised roller shutters. Optional dog-walking services are also provided.

Hygiene and Comfort

“Hygiene is a priority,” Chin stressed. “We use pet-safe disinfectants, regularly clean kennels, and ensure dog-walk areas are spotless. Our facility features nanotech air conditioning, a comprehensive ventilation system, and air exhaust filters.”

How it Works

To use the outlet’s services, customers must first complete an online registration process on their website. Once this is done, they can make an appointment to drop off their pets. Owners must provide enough food for their dogs throughout their stay, and submit certificates of vaccination. Chin requests that customers read and understand the outlet’s rules and regulations before sending in their pets for boarding.

Acceptance Criteria

24-Hour Self-Service Dog Boarding currently accepts only small- and medium-sized breeds, with kennels available in appropriate sizes to ensure the cream of canine comfort. For safety reasons, overly aggressive or fierce dogs are not accepted.

Conclusion

Although the business is still in its soft opening phase, having only kicked off last month, the response from the public has been positive so far. “We had one customer who drove from Bintulu at midnight to board their male toy poodle,” Chin shared. “Their hotel didn’t allow pets, so they used our services and made it a routine to pick up their dog each morning to enjoy their trip together, before returning him to the kennel in the evening.”

FAQs

Q: What are the operating hours of the outlet?
A: The outlet is open 24 hours a day, 7 days a week.

Q: What breeds are accepted?
A: The outlet currently accepts only small- and medium-sized breeds.

Q: Do you provide dog-walking services?
A: Yes, optional dog-walking services are available.

Q: How do I book a spot for my dog?
A: You can book a spot by completing an online registration process on the outlet’s website and making an appointment to drop off your pet.

Q: What do I need to provide for my dog during their stay?
A: You need to provide enough food for your dog throughout their stay, and submit certificates of vaccination.

Q: Can I visit my dog during their stay?
A: Yes, you can visit your dog during their stay, but please make an appointment in advance to ensure availability.