Incident at Shah Alam Drinks and Ice Cream Shop: Police Investigate Verbal Abuse and Threats
Shah Alam District Police Chief’s Statement
Shah Alam District Police Chief ACP Mohd Iqbal Ibrahim announced that the police are investigating an incident involving a female worker at a drinks and ice cream shop who was allegedly threatened and verbally abused by a customer at a shopping mall in Shah Alam.
Incident Summary
According to the police chief, the victim received a report at 8.42 pm yesterday, alleging that the incident occurred during a payment transaction. Preliminary investigations revealed that the victim was approached by a local man and his family to purchase ice cream and a strawberry drink priced at RM6.50, for which he paid with a RM10 note.
Misunderstanding and Escalation
A misunderstanding arose when the victim requested a 50-sen coin from the suspect due to insufficient change in the cash register. The suspect is also believed to have made sarcastic remarks towards the victim. The situation escalated when the victim slammed the cash register shut, causing the suspect to feel dissatisfied and lash out at the victim with profanities and insults.
Investigation and Charges
Mohd Iqbal said that the incident was defused by the victim’s colleague, and the suspect reportedly left after completing the purchase. Further investigations found that the victim had sent CCTV footage of the shop to her family, which led to an irresponsible individual spreading the recording on social media platform TikTok.
The case is being investigated under Section 504 of the Penal Code for intentionally insulting with the intent to provoke a breach of the peace, as well as Section 509 of the same code for insulting modesty. Additionally, the case is being investigated under Section 14 of the Minor Offences Act 1955 (cyberbullying), which carries a maximum fine of RM100, and Section 233 of the Communications and Multimedia Act, which provides for imprisonment of up to one year or a fine of up to RM50,000 if found guilty.
Call for Information
Mohd Iqbal urged anyone with further information about the incident to assist in the investigation by contacting the Investigating Officer, Insp Siti Mahanira Mahat, at 017-64444895.
Viral Video
Earlier, a video went viral on TikTok with captions claiming that a female sales assistant was threatened and verbally abused by a customer, including with racial slurs, allegedly due to a misunderstanding during a sales transaction.
Conclusion
The Shah Alam police are taking this incident seriously and are working to ensure that justice is served. The victim’s family has been cooperating with the investigation, and the police are urging anyone with information to come forward.
Frequently Asked Questions
Q: What happened during the incident?
A: A customer allegedly threatened and verbally abused a female worker at a drinks and ice cream shop in Shah Alam.
Q: What is being investigated?
A: The police are investigating the incident under Section 504 and 509 of the Penal Code, and Sections 14 and 233 of the Minor Offences Act 1955 and the Communications and Multimedia Act.
Q: What is the maximum punishment for cyberbullying?
A: Under Section 14 of the Minor Offences Act 1955, the maximum fine for cyberbullying is RM100.
Q: How can I report further information about the incident?
A: Anyone with further information can contact Investigating Officer Insp Siti Mahanira Mahat at 017-64444895.