Seoul’s Initiative to Address the Growing Problem of Loneliness and Isolation
Launch of 24-Hour Call Centre to Support Citizens
In a bid to tackle the growing issue of loneliness and isolation, the Seoul city government is set to launch a round-the-clock call centre service for its citizens from April next year. This 24-hour service, called Goodbye to Isolation 120, is part of a broader plan to create a city where "no one is lonely" by systematically addressing loneliness in its early stages and preventing individuals from lapsing into social isolation and reclusion.
Mass Investment of 451.3 Billion Won Over Five Years
To bring this ambitious plan to life, the city will invest a substantial 451.3 billion won (approximately US$329.9 million) over the next five years. This significant investment is a testament to the city’s commitment to addressing this pressing social issue.
Seoul Mind Convenience Store: A Space for Social Interaction
In addition to the call centre, the city will also be launching the Seoul Mind Convenience Store in four locations next year. This innovative concept will provide a space for individuals to come together, socialize, and enjoy Seoul Ramyeon, a brand launched by the city. This initiative aims to create a platform for people to build connections and foster a sense of community.
Seoul Mayor’s Vision
Seoul Mayor Oh Se Hoon emphasized the importance of addressing loneliness and isolation, stating, "Loneliness and isolation are challenges that should be resolved together within a society. We will mobilise all the city’s capacities to facilitate a ‘Seoul without loneliness’." This vision is at the heart of the city’s plan to create a more compassionate and connected society.
Future Plans
While the launch of the call centre and convenience store is an important step in the right direction, the city has outlined further plans to address loneliness and isolation. These include:
- Public Campaigns: The city will launch targeted public campaigns to raise awareness about the issue of loneliness and isolation, promoting a culture of empathy and understanding.
- Community Programs: The city will develop community programs and initiatives to encourage social interaction, volunteer work, and community engagement.
- Partnerships: The city will partner with organizations, businesses, and civic groups to create a collaborative approach to addressing this social issue.
Frequently Asked Questions
Q: What is the cost of the 24-hour call centre?
A: The city will invest 451.3 billion won (approximately US$329.9 million) over the next five years to launch the Goodbye to Isolation 120 call centre.
Q: What is the scope of the care centre?
A: The call centre will be available 24/7, providing support to citizens struggling with loneliness and isolation.
Q: What is the aim of the Seoul Mind Convenience Store?
A: The convenience store is designed to provide a space for social interaction, community building, and enjoyment of Seoul Ramyeon, a brand launched by the city.
Conclusion
The Seoul city government’s initiative to address loneliness and isolation is a positive step in the right direction. By investing in a 24-hour call centre, public campaigns, community programs, and partnerships, the city is committed to creating a place where "no one is lonely." As the city moves forward with this plan, it is essential to monitor its progress, gather feedback from citizens, and make any necessary adjustments to ensure the effective implementation of its strategies.