KUALA LUMPUR, January 5 – Residents of the Sri Hartamas Police Quarters have expressed their frustration over worsening conditions. The 13-story quarters, which house lower-ranking police officers, have two elevators. However, one has been out of service for two months, and the remaining elevator has now also broken down, leaving residents—including the elderly, pregnant women, and those carrying heavy items—forced to use the stairs.
According to residents, promises of repairs have remained unfulfilled. “The notice claimed work would start in June, but nothing has been done even by December. Last year, they said new elevators would be installed by March, but until now, there’s no progress,” said a resident.
Welfare and Administration Issues
In addition to the elevator problem, residents have voiced dissatisfaction with parking management, which they allege is unfair. A senior officer holding the rank of ASP has been accused of threatening to fine vehicles parked within the quarters, including those belonging to residents. “We’ve lived here for years without issues over parking. Now it’s a major problem. Strangely, when vehicles double-park in front of the police station, making entry and exit difficult, they turn a blind eye,” shared one resident.
Concerns over staff welfare were also raised. The supervising officer has been accused of unfairly scheduling shifts, forcing personnel to work 7-8 consecutive days with minimal rest. “Other stations allow 3-4 days off, but we only get one day off. Same pay, but more work!”
Neglected Logistics and Infrastructure
Residents criticized the District Police Headquarters (IPD) and Contingent Police Headquarters (IPK) for failing to address infrastructure issues at the quarters. Beyond the elevators, water tank pumps frequently malfunction, and maintenance efforts have been deemed inadequate.
“Every month, they deduct housing fees without fail, but there’s no maintenance. We’ve complained for years, yet the same excuse persists—no budget. If the OCPD lived here, the problems would have been solved quickly,” another resident added.
A Call to the IGP
Residents are now appealing to the Inspector General of Police (IGP) to visit the quarters and witness the dire conditions firsthand. “We live in an elite area, but the situation here is appalling. Parking fines, broken elevators, neglected welfare—how much longer will our plight be ignored?”
The residents hope this plea will prompt immediate action from higher authorities, ensuring the welfare and rights of lower-ranking officers are prioritized.
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